Acquisition & Program Management
Taking a Quantitative Approach to Measure Success
“One-Stop Shop” for Program Management (for CSEPP)
Since 1993, IEM has provided technical program integration and management services to the 10 states and 40+ counties making up the Chemical Stockpile Emergency Preparedness Program (CSEPP), a $2.7 billion program jointly managed by FEMA and the U.S. Army. IEM’s technical and administrative support has contributed to CSEPP’s recognition as one of the most highly effective risk-based programs in existence. IEM has conducted risk assessments and systems analyses, helped develop response plans, and performed quantitative assessments of risk reduction associated with protective actions, including evacuation v. sheltering in place. Additionally, we have helped to analyze the existing management structures and develop organizational strategies for improving performance during an emergency. Underlying all of IEM’s work is the use of quantitative performance measures to improve the cost-effectiveness of preparing and protecting the public, the quality of work done by state and local governments, and overall FEMA program management.
Full Spectrum Services and Support at Demil Facility
For the Westinghouse, Anniston Chemical Agent Demilitarization Facility, IEM provides the specification, selection, purchasing, installation, and maintenance of mission-essential hardware, software, and the wide area network which supports hundreds of users in multiple states. In addition to day-to-day IT work, IEM’s efforts support processes such as correspondence control, Request for Action logs, submittal registers, fiscal year planning, and the Earned Value Management System (EVMS).
With any forward-leaning or innovative program, success is often determined by an organization’s ability to anticipate, understand, plan for, and respond to change, potential risks or actual threats. IEM’s quantitative approach to program management and the mature methodology that frames it— combined with organizational experience and subject matter expertise—create a mission-focused roadmap for organizations to conduct assessments, make decisions, and set appropriate courses of action.
IEM’s science-based methodology allows decision-makers to make objective resource allocation and develop acquisition strategies based on a study of interacting components and conditions—providing a view of many possible scenarios, not simply a linear view of history unfolding. Our quantitative approach has been applied and proved valuable for a wide variety of situations, from helping people make informed decisions about what to do when facing an emergency to helping governments allocate funds in ways that most effectively serve and protect the public.
IEM increases organizational capacity by supplying seasoned professionals in areas of project management and leadership, software engineering and development, systems and network engineering, and testing and accreditation services. We also have special subject matter experts in areas that complement many scientific and technological areas, such as open systems architecture, geospatial technologies, modeling and simulation, psychology, meteorology, and chemical/biological science.
Analysis of Alternatives
IEM maintains an extensive professional research library, giving us the ability to rapidly collect, disseminate, and review applicable government and military related subject material. We use both internal and external assets and procedures for rapidly reviewing and absorbing information provided by functional, operational, and materiel requirements documents, as well new data, tactics, methods, and innovations derived from the experience of ongoing operations. IEM has developed budget and program objective memoranda (POM), helping government agencies quantitatively estimate the utility and cost-effectiveness of a product, system, or activity currently deployed or planned.
Equipment Testing & Evaluation
IEM understands the value in reducing acquisition cycle time and operational risk, without jeopardizing maximum system or product performance. Our testing and analysis services encompass all types of quality assurance, including independent verification and validation (IV&V) testing, operational stress testing, and government acceptance testing. IEM maintains a separate technical division dedicated to business process analysis and quality assurance and, in conformance with industry best practices, all IEM test activities are overseen by dedicated, experienced testers—not personnel from other disciplines wearing a second hat.
IEM translates complex missions into clear roadmaps for accomplishment. We apply domain knowledge, well-established methodologies, and relevant resources to help identify, prioritize, and solve programmatic problems. We analyze existing management structures, develop organizational strategies for improving performance, and identify benchmarks for measuring performance gains.
IEM’s approach to project and operations management has been refined by years of providing high-quality, customer-responsive service. The hallmark of our approach is understanding the essential underlying goals of our clients and then choosing the optimal mix of people, processes, and technology to accomplish those goals on time and within budget.
Program Support (SETA and A&AS)
According to our clients, IEM professionals personify support of mission through their reliability, stability, and knowledge of organizational procedures and technologies. We provide operational and strategic planning support to a wide variety of mission critical operations and areas, delivering unquestioned continuity of operations against a backdrop of transitioning personnel. Our experienced operations professionals have supported start-up operations and developed standard operating procedures (SOPs), as well as provided surge staffing in times of crisis.
Technical Project Management
IEM’s project management process represents best practices derived from more than two decades in the high stakes IT world of emergency management, homeland security, and defense support. Our approach is strictly outcome-focused and claims success only when clear, customer-defined measurable objectives have been met. As evidence by a high rate of return customers, IEM projects are characterized by consistent high performance, exceptional quality, and cost-effectiveness.