What We Do

Stay ahead of evolving threats with proven, mission-ready solutions

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THE IEM DIFFERENCE

At IEM, we build a safe, secure, and resilient world—one community, one system, and one individual at a time. From strengthening infrastructure to advancing local resilience and individual preparedness, IEM drives transformative, community-focused solutions that build resilient systems, safeguard lives, and ensure the benefits of security are felt at every level of society.

Why IEM

Case Studies

Turning challenges into success stories

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QEM® Mitigates Risk

QEM® (Quantitative Emergency Management) is IEM’s award-winning state-of-the-art simulation that represents the most sophisticated process yet developed for analyzing preparedness.

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Alabama Emergency Management Agency Multi-Disaster Exercise Support

Under contract with the Alabama Emergency Management Agency (AEMA), IEM worked closely with state and local emergency managers and first responders to establish a comprehensive exercise program for both natural and human-caused hazards.

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Managing FEMA CSEPP Grants with WebCA

FEMA’s Chemical Stockpile Emergency Preparedness Program (CSEPP) needed a reliable financial system to handle its grant management process. IEM developed WebCA in April 2007 to provide end-to-end management of annual budgetary requests, grant disbursements and closeout for CSEPP grantees.

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Over $1 Billion in Fraud Discovered and Documented by IEM

By April 2020, consistent with all states across the country, one SWA experienced over 500,000 UI claims, a 414% increase from March 2020. Seeking to identify fraudulent claims to submit to law enforcement agencies for prosecution and recovery, this SWA contracted with IEM to provide fraud identification, investigation, and packaging services.

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Mississippi’s Post-Hurricane Katrina Recovery Success

IEM staff implemented Mississippi’s post-Katrina CDBG Housing Recovery Program—lauded by HUD as a success and best practices model.

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Assisting New Jersey Housing Recovery After Hurricane Sandy

New Jersey’s Department of Community Affairs hired IEM to assist in completing their HUD Community Development Block Grant – Disaster Recovery (CDBG-DR) housing recovery efforts in the aftermath of Hurricane Sandy.

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Biological Modeling and Analytical Decision Support

IEM worked with HHS for more than ten years to produce medical consequence models and analyses for all the Category A biological agents and some Category B agents. During our tenure with HHS, IEM provided solutions to complicated problems, such as estimating healthcare vulnerabilities and preparedness levels, enhancing infectious disease data modeling capabilities, and developing simulation tools to aid healthcare response.

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Repairing and Rebuilding in the State of New York – NY Rising Disaster Recovery Program

IEM served as Program Manager for New York State’s $1.2 billion CDBG–DR Housing recovery program to repair, rebuild and elevate homes damaged by Hurricane Sandy and Tropical Storms Irene and Lee.

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Planning Exercise Results in Usable Plans – The Fictional “Hurricane Pam”

Before the onset of the 2004 hurricane season, IEM, with a team of three subcontractors, was awarded a FEMA contract to support catastrophic planning for Southeast Louisiana. The goal of the project was to develop a functional, scenario-based exercise that would drive the writing of Incident Action Plans for catastrophic hurricane response and build the foundation for Functional Plans.

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Accelerating Wildfire Recovery: IEM’s Strategic Support for Los Angeles and Malibu

When one of Southern California’s most destructive wildfires tore through the region, the Cities of Los Angeles and Malibu required an experienced, immediately deployable partner. They needed a team that could lead response operations, maximize federal funding, and chart a clear path toward long-term resilience. IEM was on the ground to deliver. 

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Creating One Trusted View to Strengthen Evacuation Planning Across Arizona 

Using geospatial technologies, IEM incorporated open data sources, including jurisdictional boundaries, demographic data, public safety answering points (PSAPs), and major interstate and highway systems across Arizona.

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Chemical Stockpile Emergency Preparedness Program (CSEPP) Program Integration

Since 1993, IEM has provided technical program integration services to the states and counties making up the Chemical Stockpile Emergency Preparedness Program (CSEPP), a $2.7 billion program jointly managed by FEMA and the U.S. Army. In 1999, FEMA selected IEM to be the onsite Program Management and Integration contractor.

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Hazardous Materials Study Series Helps Local Jurisdictions Plan and Exercise Better

IEM worked with the North Carolina Emergency Management Division’s Information and Planning Section to complete a five-year hazardous materials study series for the state’s nine Domestic Preparedness Regions (DPRs). The study provides an assessment of the hazardous materials risks near critical facilities such as schools, public buildings, congested transportation routes, and areas with large population densities.

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Expertise in FEMA 428: Public Assistance Alternative Procedures (PAAP)

IEM has managed billions in Public Assistance (PA), Hazard Mitigation Grant Program (HMGP), and Community Development Block Grant – Disaster Recovery (CDBG-DR) funds and is the industry leader in helping clients estimate, document, and administer 428 funds for large infrastructure projects.

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Individual Assistance Expertise That Accelerates Disaster Recovery 

During the 2022 hurricane season, state emergency managers faced rapidly escalating challenges as a major storm bore down on their communities. IEM mobilized quickly, deploying a team of seasoned IA specialists to the State Emergency Operations Center (SEOC) several days before landfall to support early planning, interagency coordination, and surge capacity management.

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IEM at Work: Finding Every Dollar Available for Houses of Worship

Helping communities recover is a team effort, and IEM knows that a key partner in this effort are houses of worship. Private nonprofit organizations (PNPs) like places of worship provide emergency shelter infrastructure, host food banks and provide family care during a disaster. In this respect, PNPs serve as a vital backstop to local governments in times of crisis.

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Swift, Scalable Response for a Historic Disaster: IEM Responds to Tustin’s Hanger Fire  

When one of the nation’s most significant wooden structures ignited, the City of Tustin required more than a consultant. They needed an experienced, rapidly deployable partner capable of leading operations, coordinating dozens of agencies, and driving a complex recovery to completion. IEM delivered exactly that. 

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WebPuff – Improving Protection through Science and Innovation

WebPuff® is a comprehensive Web-based emergency management decision support system designed to aid in planning for, responding to, and recovering from a chemical accident or incident. Since the inception of WebPuff, IEM has been working with CSEPP to provide an emergency management system built entirely on the open source software, libraries, databases, and servers.

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Building a Stronger EOC: How IEM Better Prepared the City of Petaluma to Respond 

Although an emergency operations center (EOC) is the operational backbone of emergency management, an EOC is only as effective as the people and tools behind it. A trained workforce equipped with the right resources is what turns a room full of stations into a coordinated response. IEM helps jurisdictions build exactly that, strengthening the teams, tools, and capabilities that let an EOC perform when it counts.

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Filling the Recovery Gap: IEM Helps Washington State Build Its Individual Assistance Program 

When federal disaster assistance is uncertain, states are left to fill the recovery gap on their own. IEM helps them do it by building the plans, policies, and programs that ensure no survivor is left behind.

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Rebuilding Stronger: IEM's Oversight of Puerto Rico's CDBG-MIT Infrastructure Program

IEM is honored to support the Puerto Rico Department of Housing (PRDOH) in administering the federal mitigation funds transforming the island’s critical infrastructure and healthcare systems. Together, we are helping Puerto Rico build lifelines strong enough to withstand the next storm.

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Data-Driven Defense: Strengthening National Health Security with HPRAT

When a disease outbreak strikes, healthcare systems can be overwhelmed in days. The difference between a manageable surge and a catastrophic failure often comes down to one thing: preparation. For more than ten years, IEM has been at the forefront of national health security — delivering innovative medical preparedness modeling and planning solutions that protect patients, healthcare facilities, and the broader healthcare system from critical biological threats. 

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How IEM Helped New York Recover from Superstorm Sandy — Faster, Smarter, and $40 Million Under Budget

When Superstorm Sandy made landfall on October 29, 2012, it didn’t just damage homes, it upended lives. IEM stepped in to manage one of the most complex disaster recovery programs in New York history, supporting over 1,800 homeowners, distributing more than $900M in assistance, and generating $40M in savings for the State, all while cutting the program’s workforce from 400 to 150 without sacrificing speed or service quality. 

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How IEM Delivered the Fastest CDBG-DR Recovery in U.S. History – and Set a New National Standard 

IEM managed the fastest Community Development Block Grant – Disaster Recovery (CDBG-DR) program in U.S. history, delivering more than $200M in aid to homeowners and restoring over 13,000 homes across 51 counties. As communities nationwide continue to face the mounting challenges of natural disasters, IEM stands apart as a committed partner, streamlining recovery, closing critical gaps, and helping agencies rebuild stronger, more resilient communities. 

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Empowering Higher Education: IEM’s “Tabletop Exercise in a Box” for VDEM

Preparedness doesn’t happen by accident – it’s built through deliberate planning, realistic exercises, and the right partners. IEM is proud to support the Virginia Department of Emergency Management (VDEM) across the full spectrum of emergency management: from planning and exercise design to response missions, mitigation strategies, and recovery solutions. Together, we’re helping the Commonwealth prepare for, respond to, mitigate against, and recover from disasters. 

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Why IEM

Accountable Impact

IEM tracks, manages, and directs every federal dollar toward the outcomes communities need most.

$281B

Federal Funds Managed

Grants & Program Management

Why IEM

Enhance Resilience

IEM partners with communities nationwide to overcome obstacles and build lasting, measurable resilience.

50

States and 4 territories served 

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Why IEM

Maximize Efficiency

IEM deploys experienced incident commanders and logistics experts within 24-48 hours to lead complex operations.

800+

Employees ready to serve your community

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Why IEM

Build Preparedness

IEM equips emergency managers with proven training and tools to prepare for and respond to disasters.

800+

Exercises completed to help communities prepare

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